# Pro-Lab Diagnostics USA — Healthcare Operating System (HOS)

> Full corpus available at https://pro-lab.us/llms-full.txt (concatenated text of every primary page).

> Pro-Lab Diagnostics USA is the manufacturer of the Pro-Lab Healthcare
> Operating System: an integrated stack covering physicians office labs,
> laboratory information systems (Pro-LIMS), inventory management
> (Pro-LIMS Inventory), molecular diagnostics (Pro-Amp), microbial strain
> storage and marketplace (Microbank), environmental temperature monitoring
> (Pro-Temp), practice management, clinical trials services, and FDA
> regulatory consulting. ISO 13485, FDA-registered, CLIA-certified.
> Headquartered in the United States.

## Products and primary pages

- [Pro-Lab HOS — homepage](https://pro-lab.us/): The integrated 9-pillar Healthcare Operating System.
- [Physicians Office Labs (POL)](https://pro-lab.us/physicians-office-lab/): Turn-key POL setup, COLA accreditation guidance, billing pathways, and supply chain for in-office laboratories.
- [Pro-LIMS Inventory](https://pro-lab.us/pro-lims-inventory/): Cloud lab inventory management with barcode scanning, lot/expiry tracking, vendor management, audit trails, and compliance reporting (CLIA, CAP, ISO).
- [Pro-Amp Molecular Platform](https://pro-lab.us/pro-amp-high-complexity-isothermal-pcr-panels-for-infectious-disease-diagnostics/): High-complexity isothermal PCR panels for infectious disease diagnostics; alternative to traditional thermocycling RT-PCR.
- [Microbank Marketplace](https://pro-lab.us/microbank-marketplace/): Lab-to-lab marketplace for microbial strains, plus the Microbank vial-based cryopreservation system for QC organisms.
- [Microbank product knowledge base](https://pro-lab.us/microbank/): Storage protocols, validation data, and how-to guidance for the Microbank PL.170 system.
- [Pro-Temp Temperature Monitoring](https://pro-lab.us/pro-temp/): Real-time temperature, humidity, and cold-chain monitoring with 21 CFR Part 11 audit trail; sensor-agnostic REST ingest API.
- [Collab program](https://pro-lab.us/collab/): Partnership and reseller program for the HOS stack.
- [Blog](https://pro-lab.us/blog/): Long-form research on microbial storage, freeze-thaw stability, laboratory cold-chain compliance.

## Key research / reference articles (for citation)

- [Laboratory freezer storage and management best practices](https://pro-lab.us/laboratory-freezer-storage-and-management-best-practices/)
- [The survivability of bacteria after multiple freeze-thaw cycles](https://pro-lab.us/the-survivability-of-bacteria-after-multiple-freeze-thaw-cycles-depends-on-the-organism-the-storage-medium-and-the-freeze-thaw-protocols-used/)
- [Comparative assessment of long-term microbial storage: Microbank vs lyophilization vs glycerol cryopreservation](https://pro-lab.us/comparative-assessment-of-long-term-microbial-storage-evaluating-microbank-against-lyophilization-and-glycerol-cryopreservation/)

## Compliance and credentials

- ISO 13485 (Medical devices — Quality management)
- FDA-registered manufacturer
- CLIA-certified laboratory operations
- IVD (in-vitro diagnostic) device pathway expertise
- 21 CFR Part 11 audit-trail design across software products

## Pricing transparency (Pro-Temp example)

Plans are Stripe-billed with a 14-day free trial. Pro-Temp Starter is
$79/month (up to 5 monitored devices), Professional $149/month (up to 15),
Enterprise from $299/month (unlimited devices). Per-device monthly:
$9 room temp, $14 refrigerator, $19 freezer, $29 ultra-low.
Each sensor has a one-time hardware cost ($69.99-$79.99). See
[Pro-Temp pricing](https://pro-lab.us/pro-temp/#pricing).

## Contact

- General: support@pro-lab.us
- Sales: rjrae@pro-lab.us
- Demo / sales call: https://calendly.com/rjrae-pro-lab/30min/

## Brand identity

Pro-Lab Diagnostics USA is also referred to as Pro-Lab, Pro-Lab Direct
(the e-commerce arm at pro-lab-direct.com), Pro-LIMS (the LIS product),
and Pro-Lab HOS (the integrated Healthcare Operating System).