1. Introduction

This Privacy Policy explains how we collect, use, and protect your personal information when you use our app
(“Microbank”). By using the App, you agree to the collection and use of information in accordance with this
policy.

2. Information We Collect

We collect the following personal information:

• Account Information: When you log into the app, you provide an email address and password for authentication.
• Profile Information: Your profile includes your name but does not require a date of birth (DOB).
• Usage Information: We may collect data on how you interact with the app, including features you use and accesstimes.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To authenticate and maintain your account.
• To provide, personalize, and improve the functionality of the app.
• To store and retrieve vial/specimen information.
• To communicate with you about the app’s features, updates, and support.

4. Data Storage and Security

We take reasonable measures to protect your personal data. However, no method of electronic storage or
transmission is 100% secure, and we cannot guarantee absolute security.

5. Sharing Your Information

We do not sell or share your personal information with third parties, except in the following circumstances:

• To comply with legal obligations.
• To provide the services you request, such as storage and retrieval of vial/specimen data.
• With trusted service providers who assist us in operating the app, provided they are bound by confidentiality agreements.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with the
services. You can request account deletion at any time, which will result in the removal of your data.

7. Your Rights

You have the right to:

• Access, update, or delete your personal data.
• Request a copy of your personal data.
• Withdraw consent where applicable.

To exercise these rights, please contact us at support@pro-lab.us.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be communicated to you by posting the revised
policy in the app. Please review the policy periodically to stay informed.